Harness the Link Between
Employees, Customers & Partners
Everybody knows there is unprecedented change happening in financial services. Everybody also knows the current wave of transformation is being underpinned by technology with the ultimate goals of fending off fierce competition from all quarters, and enriching customer experience. Each financial institution hopes this will lead to better outcomes for them and for their customers. But hope is not a strategy.
How can you develop a strategy that is both real and actionable?
ISG’s research shows that the most successful financial institutions are those who harness the power of the “Transformation Triangle” – the axis between employees,
ISG (Information Services Group)
About the Organizers
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